TERMS OF USE

By using this website, you agree to the following terms.

If you do not agree, please do not use the site.

1. General Use

This website is provided for general information only. Content may be updated or changed at any time without notice.

While we aim to keep information accurate and up to date, we do not guarantee that all content is complete, accurate, or current.

2. Liability

Your use of this website is at your own risk.

Nothing in these terms limits or excludes liability that cannot be excluded under applicable law.

3. Intellectual Property

All content on this website, including text, images, branding, and design, is owned by or licensed to PHX Southampton Limited unless otherwise stated.

You may not copy, reproduce, distribute, or reuse any content without prior written permission.

4. External Links

This website may include links to external websites.

We are not responsible for the content, accuracy, or privacy practices of third-party websites.

Links are provided for convenience only and do not imply endorsement.

5. Cookies and Website Data

This website uses cookies to improve functionality, monitor usage, and support performance.

Cookies may be set by us or by third-party services used to operate and improve the website.

By using the website, you agree to the use of cookies unless you disable them through your browser settings.

6. Data and Privacy

Use of this website is also subject to our Privacy Policy, which explains how we collect and process personal data.

7. Changes to Terms

We may update these terms at any time. Continued use of the website after changes are published means you accept the updated terms.

8. Governing Law

These terms are governed by the laws of England and Wales.

MEMBERSHIP TERMS AND CONDITIONS

1. Conduct

Members must follow all academy rules relating to behaviour, safety, dress code, and equipment use.

We expect respectful, safe training at all times.

We may update rules where necessary. Continued membership means acceptance of those updates.

2. Membership Fees

Membership fees are payable as agreed at sign-up.

Fees are non-refundable except where required by law or where we are unable to provide the service.

Non-attendance does not pause, reduce, or cancel payments.

We do not monitor attendance levels.

3. Pricing and Fee Reviews

We may review and adjust membership fees from time to time.

This includes, but is not limited to, annual review in line with operational costs and inflation.

Where possible, reasonable notice will be provided before any changes take effect.

Continued membership after a change means acceptance of the updated fee.

4. Failed Payments

If a payment fails:

  • We may retry collection

  • Access may be suspended until payment is resolved

  • All outstanding amounts remain payable

We may take reasonable steps to recover unpaid fees where necessary.

5. Membership Freeze

Members may request a freeze:

  • Minimum 1 month

  • Maximum 6 months

  • Up to 2 times per year

  • 14 days’ notice required

Freezes are only valid once confirmed in writing.

6. Cancellation

You must give at least 10 days’ notice before your next billing date.

Any minimum term must be completed.

The 14-day cooling-off period applies under UK law. If you train during this time, we may deduct the value of sessions used.

7. Academy Closures

The academy closes on bank holidays and for a reduced period over Christmas and New Year.

These closures are included within your membership pricing, which is calculated as an annual cost spread across monthly payments.

No refunds or credits are issued for planned closure periods.

8. Suspension and Termination

We may suspend or terminate membership where reasonably necessary, including:

  • Breach of academy rules

  • Unsafe or disruptive behaviour

  • Abuse towards staff or members

  • Non-payment

  • Any conduct that negatively affects the training environment

In serious cases, termination may take effect immediately.

9. Termination by Us

We reserve the right to terminate a membership where we reasonably determine that continued participation is not appropriate for the academy environment.

This decision will always be made in the interests of safety, fairness, and maintaining a positive training environment.

10. Children

Parents or guardians are responsible for children outside supervised classes.

Children must not be left unattended.

11. Damage

Members are responsible for damage caused through negligence or misconduct.

12. Personal Property

We are not responsible for loss or damage to personal belongings.

13. CCTV

CCTV operates for safety and security.

14. Health and Risk

Training involves physical contact and inherent risk, including injury.

You confirm you are fit to participate and will inform staff of any relevant medical conditions.

You train at your own risk.

Nothing in these terms excludes liability for death or personal injury caused by our negligence.

15. Parking

Parking is at your own risk and subject to local regulations.